Senior Associate, Risk & Compliance Operations

Role Responsibilities

As a member of AML Compliance KYC team, you will help uncover suspicious activity associated with criminal acts, including money laundering and terrorist financing.

• Making sure that our customers are protected against money laundering or other illegal activities.
• Handling incoming and outgoing calls with Western Union customers.
• Analyzing how our agents use our money transfer services by conducting due diligence.
• Helping the business look at ways of improving its customer experience and make recommendations on any process improvements.
• Assisting the escalation team on any issues that do arise by taking ownership on cases.

Role Requirements

• High school degree required; college degree is a plus.
• Experience within AML Compliance field would be considered advantageous.
• Fluency in English with outstanding verbal, written and listening skills is mandatory.
• Fluency in Italian or German with outstanding verbal, written and listening skills is mandatory.
• Strong verbal, written and listening skills.
• Good analytical skills.
• Independent decision-making skills with high attention to detail.
• Computer literacy.
• Willingness to work in rotating shifts (including weekends and holidays).

Work Shift

Hybrid 

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• This specific role is eligible to receive conditional Italian or German language allowance
• Private Health Insurance (3 options)
• Life & Accident Insurance
• Additional days off
• Wide variety of discounts and special offers
• ⁠Free Fitness facilities
• Volunteering activities
• Referral program

Salary

The monthly gross base salary range is 1,170 – 1,500 EUR. This range represents anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.