Performance Improvement Specialist

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Position Summary

The Performance Improvement Specialist is responsible for supporting The Montefiore Center for Performance Improvement which serves as a centralized resource to facilitate adoption of a standardized approach to performance improvement and quality improvement across the Montefiore health system.  This position supports the efforts and goals of the Center for Performance Improvement which are to educate, standardize and connect people working on shared quality initiatives.  This includes teaching, facilitating and coaching quality/performance improvement initiatives.   Leading healthcare teams through process improvement activities including project design, project execution/implementation, and sustainability strategies.  The individual must be knowledgeable regarding performance methodologies and improvement in science.   In addition, the individual must be able to interact, work, and collaborate with clinical /administrative leadership and associates across the organization.  Strong logical, analytic, and deductive reasoning skills are required.

In this role you will:

• Train, coach, and mentor Montefiore Health System teams to undertake process and performance improvement initiatives from project chartering & design, execution/implementation, and measurement.
• Facilitate the use of IHI, six sigma/process improvement methodologies for the design or redesign of care delivery processes.
• Effectively work and collaborate with system quality leadership, clinicians, and administrative colleagues alike as a representative of the Center for Performance Improvement.
• Demonstrate strong communication, analytical and problem-solving skills, along with managing timely deliverables.

Requirements:

• Bachelors required, Masters preferred
• Certification in one or more of the following: IHI's (Institute for Healthcare Improvement) Model for Improvement, Lean Healthcare/TPS (Toyota Production Systems), and/or Six Sigma Required.
• Three years’ work experience
• Healthcare experience a must!  Masters preferred, clinical background is helpful but not required.