Service BDC Administrator

Dealership:

NOW HIRING BDC Administrators in our Service Department!

Pay: $18 to $20 per hour based on experience, plus commission!

Schedule: Full time, Monday through Friday

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

We’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!

What You'll Do:

• Manage inbound and outbound communication with service department customers via call, text, chat, and/or email
• Respond to customer inquiries regarding appointment scheduling, repair status, or pricing
• Contact customers regarding overdue maintenance, factory recalls, or previously declined services
• Collaborate with Service Advisors and Technicians to provide stellar customer service and swift vehicle repairs
• Support the service team with additional administrative tasks as needed

What You'll Bring:

• 2+ years of experience in retail and/or administrative roles
• Dealership BDC experience preferred but not required
• A team player with a positive, customer-focused attitude
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

The hourly wage range for this position is $18.00 to $20.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.