AI Transformation Leader

Key Responsibilities

• 1. Own the Plan, Budget & Benefit
  • Own the integrated program plan, budget and benefit realization; hold ultimate accountability for the program's business benefits and ROI
  • Translate business strategy (service efficiency, cost-out, predictive service) into an actionable AI delivery roadmap
  • Manage Stage Gate decisions, ensuring investment and outcomes are accountable at every phase
• 2. Team Leadership & Management
  • Lead and manage a direct project team and cross-functional virtual teams, setting clear goals, roles and accountabilities
  • Unite members across departments into an effective, collaborative team within a matrixed environment without direct reporting authority
  • Motivate and coach team members, fostering a results-oriented and innovation-friendly team culture
  • Manage team capacity and priorities, securing key roles and safeguarding the delivery cadence
• 3. Coordinate Workstreams & Dependencies
  • Orchestrate multiple workstreams across commercial, operations, finance, and AI technology & data, managing cross-stream dependencies and conflicts
  • Ensure end-to-end alignment across the AI use cases (Sales Assistant, Call Center, equipment health monitoring, intelligent dispatch, financial analytics, AI forecasting)
  • Align global IT with local delivery to avoid duplicated build
• 4. AI Delivery Governance
  • Gatekeep solutions from an AI-First lens: data readiness, model selection, soundness of RAG/Agent architecture, explain ability and compliance
  • Establish evaluation, guardrails and human-in-the-loop mechanisms for AI use cases, safeguarding medical-grade quality and data compliance (PIPL / data residency)
  • Drive AI capability from point solutions into reusable organizational assets
• 5. Change Control & Escalation
  • Run the change-control process and handle escalations through the appropriate layers of the project team
  • Identify risks and define mitigation plans; proactively manage the triple constraint of schedule, budget and resources
• 6. Upstream Communication & Adoption
  • Deliver monthly report-outs to sponsors and the Steering Committee, transparently presenting progress, risks and decision requests
  • Drive user adoption, hyper care and knowledge transfer to ensure AI solutions are genuinely used by the business

Qualifications

• Must-Have
  • Bachelor's degree or above; 10+ years of large-scale IT / digital program management, including 3+ years leading cross-functional programs
  • Strong team management and leadership; proven success leading direct teams or cross-functional virtual teams to deliver complex projects
  • End-to-end experience owning large budgets and multi-workstream complex programs and delivering benefits
  • Solid AI / data technology understanding: familiar with LLM, RAG, AI Agent, data platforms and the principles and delivery boundaries of MLOps/LLMOps
  • Familiar with the processes and core systems of at least one domain — service, commercial or finance (e.g., CRM, field service, ERP, O2C)
  • Mature program-governance methodology such as Stage Gate, change control and risk management (PMP / SAFe / Prince2 preferred)
  • Excellent bilingual (Chinese/English) communication, able to work effectively with executives, business, IT and cross-border teams
• Nice-to-Have
  • Digital transformation experience in medical / highly regulated industries, with understanding of PIPL, cross-border data and MLPS requirements
  • Hands-on experience delivering AI use cases from 0 to 1, or having led AI / data teams
  • Experience leading teams, coordinating resources and governance within a global + local matrix organization

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.