Project Manager – Payments Platform

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life. 

About the Role

We are seeking an experienced Project Manager – Payments Platform to lead the delivery of new capabilities and changes across our Payments-as-a-Service platform supporting acquiring and issuing customers. The role will manage initiatives across card-present and card-not-present transaction processing, coordinating multiple product and technology teams from initiation through production delivery. You will work closely with customers, product, engineering, testing and operations teams to ensure changes are delivered effectively with clear ownership, governance and stakeholder communication.

What You’ll Be Doing

• Lead end-to-end delivery of new payment capabilities, platform enhancements and customer-driven changes.
• Manage projects across acquiring and issuing transaction processing, including card-present and card-not-present channels.
• Coordinate delivery across Connex switching, ePay, DigiPay, Data Navigator reporting, IST MAS and CLR clearing components.
• Develop and manage delivery plans, milestones, dependencies, resources and implementation timelines.
• Coordinate across customers, product teams, engineering, testing, operations and other stakeholders to drive delivery.
• Manage scope, risks, issues, dependencies and blockers, ensuring timely resolution and escalation.
• Drive customer change controls from initiation and estimation through planning, approval, implementation and closure.
• Coordinate testing, implementation planning, production readiness and post-implementation activities.
• Ensure clear ownership and timely closure of actions across multiple teams.
• Provide concise delivery status, risks and key decisions to customers and senior stakeholders.

Required Qualifications & Experience

• Strong Project Management experience in payments, cards, banking or payment-processing platforms.
• Good understanding of acquiring and issuing transaction processing, including authorisation, clearing and settlement.
• Strong understanding of card-present and card-not-present payment flows and the end-to-end transaction lifecycle.
• Experience delivering new payment functionality, customer integrations and complex technology changes.
• Experience working with payment switches and transaction-processing platforms; Connex experience is highly desirable.
• Experience managing delivery across multiple systems, teams, customers and external dependencies.
• Strong knowledge of change control, release management, RAID management and delivery governance.
• Strong customer and stakeholder management skills, with the ability to communicate effectively across technical and business teams.
• Proven ability to drive ownership, accountability, prioritisation and timely delivery.
• Strong team player with a proactive, structured and outcome-focused approach.
• Desirable: Experience using AI tools in project delivery for planning, risk and dependency management, status reporting, meeting/action tracking and project documentation.
• Applicants must have full, unrestricted working rights in Australia. Visa sponsorship is not available for this role.

Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology. 

We offer: 

• Internal career growth opportunities 

• Opportunities to innovate in fintech 

• Inclusive and diverse team atmosphere 

• Professional and personal development 

• Resources to contribute to your community

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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