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Cloud Support Engineer

Microstrategy1

Microstrategy1 is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Warsaw, , Poland Full-time Posted 1d ago

Cloud Support Engineer

The Role: The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus:

  • Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
  • Implementation of Customer change requests in compliance with the Change Control regime.
  • Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
  • Strategy Platform administration.
  • Maintaining high quality documentation for all related tasks.

Qualifications:

  • Technical education or experience in IT roles strongly preferred.
  • AWS, Azure, Linux, GCP and containers (Kubernetes) experience is a must.
  • Practical experience managing critical customer issues is a plus.
  • Must possess an enthusiastic personality and foster a positive work environment.
  • Strong written and verbal communication skills in English is a must.
  • Well-organized with effective time management skills.
  • Team player - always willing to give support to others and ask for help if needed.
  • Ability to work independently.
  • Attention to detail.

Additional Information:

  • Available to work from the Warsaw office at least 3 days a week.
  • We offer  annual compensation  in the range of 130,000–150,000 PLN gross

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