Senior Talent Acquisition Specialist

We are looking for an experienced Senior Talent Acquisition Specialist to lead day-to-day recruitment delivery for our Bulgarian operations. You will combine hands-on recruitment with team coordination, recruitment planning, reporting and close collaboration with internal stakeholders.

The role covers high-volume recruitment for mass roles, alongside specialist and support positions. You will help the recruitment team meet hiring requirements while maintaining consistent processes, accurate data and a positive candidate experience.

Recruitment delivery and planning

• Manage the full recruitment cycle, from sourcing and screening to interviews, offers and handover for onboarding.

• Deliver high-volume recruitment for operational roles, alongside recruitment for specialist and support functions.

• Translate business hiring requirements into clear recruitment priorities and action plans.

• Monitor recruitment pipelines, anticipate hiring gaps and adjust activities to support upcoming training groups and operational needs.

• Manage internal applications, referrals and rehire cases in line with company procedures.

• Handle complex candidate cases and recruitment escalations, ensuring timely decisions and clear communication.

Team coordination and support

• Coordinate daily recruitment activities and distribute workloads according to hiring priorities, team capacity and language requirements.

• Provide guidance to recruiters and hybrid recruitment colleagues on candidate assessment, communication and recruitment procedures.

• Monitor individual and team delivery, identify challenges and follow up on agreed actions.

• Support the onboarding and development of recruitment team members through practical coaching and feedback.

• Maintain continuity during team absences and ensure recruitment activities remain covered.

Stakeholder management

• Act as a key recruitment contact for Operations, HR, Academy, Scheduling and other hiring teams.

• Align stakeholders on hiring requirements, candidate profiles, recruitment progress and expected start dates.

• Coordinate candidate handovers, training schedules, induction arrangements and documentation deadlines.

• Follow up on interview feedback and hiring decisions to prevent unnecessary delays.

• Escalate risks affecting recruitment delivery, candidate starts or training attendance and coordinate their resolution.

Reporting and recruitment analysis

• Prepare weekly and monthly recruitment reports, hiring forecasts and productivity updates.

• Track candidate inflow, contact activity, interview attendance, conversion rates, training starts, dropouts and completed hires.

• Analyse recruitment results by role, source and other relevant measures to identify trends and improvement opportunities.

• Monitor progress against hiring targets and communicate risks, priorities and recommended actions.

• Maintain accurate recruitment trackers and reconcile information across recruitment, training and operational reports.

Process quality and systems

• Maintain accurate and consistent use of the applicant tracking system, including candidate statuses, rejection reasons and follow-up records.

• Ensure recruitment trackers, interview records and training files are complete and up to date.

• Monitor candidate follow-up, pending decisions and on-hold cases to keep pipelines moving.

• Review recruitment workflows, identify recurring issues and implement practical improvements.

• Maintain recruitment procedures, templates and team guidance to support consistent execution.

• Handle candidate information confidentially and in line with company data protection requirements.

Sourcing and employer branding

• Partner with Marketing and Employer Branding on recruitment campaigns, messaging and candidate attraction.

• Evaluate the effectiveness of job boards, referrals, social media and other sourcing channels.

• Share candidate feedback and recruitment insights to improve advertising accuracy and campaign performance.

• Recommend sourcing approaches based on hiring demand and pipeline quality.

• Proven experience in talent acquisition, including high-volume recruitment.

• Experience coordinating recruitment activities, mentoring colleagues or leading a recruitment team.

• Strong planning skills and the ability to manage competing priorities in a fast-paced environment.

• Confidence working with hiring managers and senior stakeholders, including handling escalations and challenging discussions.

• Strong analytical skills, with practical experience using Excel to prepare reports and interpret recruitment data.

• Experience using an applicant tracking system; SmartRecruiters experience is an advantage.

• Sound judgement when assessing candidates, resolving problems and making recruitment recommendations.

• Excellent communication skills in Bulgarian and English.

• A proactive approach, strong ownership and consistent attention to detail.

• Opportunities for professional and personal development within an international company.

• Exposure to different teams and business activities.

• A friendly and collaborative working environment.