1d ago
MES Support Engineer L2 (m/w/d)
Everience is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.
- Provide Level 2 support for MES-related incidents and service requests.
- Support end-users working in manufacturing and laboratory environments.
- Execute MES configuration changes following approved procedures.
- Troubleshoot application issues impacting production activities.
- Support batch execution, electronic records, and manufacturing workflows.
- Participate in testing activities for system updates and enhancements.
- Ensure compliance with GMP, GxP, and Data Integrity requirements.
- Follow change management, incident management, and deviation processes.
- Contribute to documentation, SOPs, and knowledge articles.
- Collaborate with Manufacturing, Quality, Validation, and IT teams to ensure system reliability.
- 3 to 5 years of experience in MES, Manufacturing IT, or Application Support.
- Experience in Pharmaceutical, Biotechnology, Life Sciences, or Laboratory environments.
- Good understanding of manufacturing and laboratory processes.
- Ability to perform MES configuration and support activities.
- Understanding of GMP/GxP environments.
- Experience with incident, problem, and change management.
- Basic SQL and troubleshooting skills.
- Strong communication and stakeholder management skills.
Nice to Have:
- Experience with Werum PAS-X, Siemens Opcenter, Emerson Syncade, or equivalent MES platforms.
- Knowledge of ALCOA+ and Data Integrity principles.
- Exposure to Computer System Validation (CSV).
- Experience supporting regulated production environments.
All our positions are open to both women and men and are, of course, open to people with disabilities.
Posted by Everience on their own careers page — you apply directly, no recruiter in between. View original / apply →