Maintenance Planner (Administrator)

Position:  Maintenance Planner (Administrator)

Department: Camp & Catering Services- Remote Hospitality
Reports to: Maintenance Manager, Camp Manager, Operations Coordinator

Shift Length: 12 hours
Shift Schedule: Rotation-based (e.g., 3 weeks on / 3 weeks off- subject to change without notice based on business requirements)

Job Summary:

The Maintenance Planner/Administrator is responsible for administrative coordination of facilities maintenance activities in a remote camp environment. This role manages work order entry, tracking, follow-up, documentation, product ordering, receiving, distribution, and inventory support. The position works closely with the Maintenance Manager and Camp Manager to ensure maintenance requests are captured, prioritized, monitored, and completed in a timely and organized manner.

This position requires fly-in/fly-out travel from Edmonton, Alberta or Yellowknife, Northwest Territories, to the project site in Nunavut, with potential for weather-related delays or logistical challenges.
 

Key Responsibilities:

• Receive, enter, update, monitor, and close maintenance work orders in the designated maintenance system.
• Track open, completed, overdue, preventive, and corrective maintenance items and provide regular updates to the Maintenance Manager and Camp Manager.
• Maintain accurate records for repairs, inspections, service reports, deficiencies, parts usage, receiving records, and maintenance follow-ups.
• Assist with planning and coordinating routine inspections, preventive maintenance, repairs, vendor visits, and contractor support as directed by the Maintenance Manager.
• Prepare, track, and follow up on maintenance-related product orders, purchase requests, parts, supplies, consumables, and materials.
• Receive, verify, organize, and distribute maintenance supplies and materials to the appropriate storage location, technician, or department.
• Support inventory control by tracking stock levels, usage, shortages, damaged goods, and recurring supply requirements.
• Communicate maintenance updates, delays, urgent issues, and operational impacts to the appropriate site leaders and departments.
• Prepare basic reports, trackers, logs, work order summaries, backlog updates, and rotation handover notes as required.
• Support audits, client requests, inspections, and internal reviews by ensuring documentation is accurate, organized, and accessible.
• Follow all company, client, site, health and safety requirements and immediately report hazards, incidents, deficiencies, or maintenance-related risks.

Health, Safety & Compliance

• Complete daily Job Hazard Assessments (JHAs) and Pre-Task Hazard Analyses.
• Ensure compliance with CSA, provincial/territorial codes, and occupational health and safety regulations.
• Participate in safety meetings, drills, and continuous improvement initiatives.
• Wear appropriate PPE and follow all company and client safety protocols.

Physical Demands:

• Lift, carry, push, or pull up to 50 lbs.
• Stand, walk, bend, stoop, and climb ladders or stairs for extended periods.
• Work in confined spaces and at heights when required.
• Tolerate Arctic conditions: heat/cold, wet/humid, and dry/arid environments.

Required Qualifications: 

• High school diploma or equivalent required in related field.
• Previous experience in administration, maintenance coordination, facilities support, work order tracking, warehouse, procurement, or operations support preferred.
• Experience in remote camp, industrial, mining, construction, hospitality, or facilities maintenance environments is considered an asset.
• Experience with SAP, SAP Fiori, PROMPT, CMMS, Maximo, or other work order systems is considered a strong asset.
• Strong computer skills, including Microsoft Outlook, Excel, Word, and Teams.
• Strong attention to detail, accurate data entry, and ability to manage multiple follow-up items.
• WHMIS and other site-required training must be completed as required.
• Valid, unrestricted driver's license.

Skills & Competencies:

• Strong organizational, administrative, communication, and follow-up skills.
• Ability to prioritize work in a fast-paced remote camp environment with changing operational needs.
• Good understanding of work orders, maintenance workflows, parts ordering, receiving, inventory tracking, and documentation.
• Ability to work independently while supporting maintenance, camp operations, warehouse, procurement, vendors, and site leadership.
• Dependable, professional, service-focused, and able to escalate urgent issues appropriately.
• Respectful and able to work with diverse, multicultural teams, including Indigenous and Inuit staff

Physical Demands

• Ability to work and reside in a remote northern camp for extended rotational periods.
• Regular walking throughout camp facilities and operational areas.
• Extended periods of standing, walking, sitting, and employee interaction.
• Ability to work in varying environmental conditions, including extreme northern weather.
• Ability to travel by aircraft and/or ground transportation to remote project locations.
• Ability to safely navigate camp facilities, stairs, uneven surfaces, and outdoor areas and weather conditions as required.

Working Conditions 

• Project-based role with primary work performed at a remote camp in Nunavut.
• Fly-in/fly-out arrangement from designated travel hubs.
• Shared or designated camp accommodations and meals provided while on site.
• Rotational schedule, which may include extended periods away from home.
• Work may include weekdays, evenings, weekends, and general holidays depending on operational and employee needs.
• Regular interaction with employees working multiple shifts and schedules.
• Exposure to extreme northern weather, including cold, wind, snow, and seasonal variations in daylight.
• Travel may be impacted by weather or other northern logistical conditions.
• Must comply with all Dexterra and client health, safety, security, and operational requirements.

WHAT'S IN IT FOR YOU?

• Excellent work-life balance through a rotational work schedule.
• Opportunity to make a meaningful impact on the employee experience within a remote workforce.
• Work directly with a diverse workforce and contribute to Indigenous employee engagement, development, and retention.
• Opportunity to build experience in remote camp operations and Indigenous workforce relations.
• Meals and accommodations provided while on site.
• Opportunity to expand your skills within a large, growing organization.
• Whereas other companies are downsizing, we are growing!
• Comprehensive benefits in accordance with the applicable employment program.

Work Schedule

This position works on a rotational fly-in/fly-out schedule at a remote project site in Nunavut. Site locations are in remote settings requiring air and/or ground transportation. Employees may be required to work weekdays, evenings, weekends, and general holidays depending on site requirements.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Indigenous status, or any other legally protected factor.

Special needs and disability-related accommodations are available at all stages of the recruitment and selection process upon request.