Factoring Process and Operations Specialist with German

Responsibilities
o Central point of contact for IT-related questions
o Interface between the business function and IT
o Technical onboarding of new customers and support for the associated processes
o Processing factoring customer data
o Execution of recurring technical processes
o Managing the further development of IT applications
o Managing and supporting process changes and technically driven initiatives
through to implementation
o Continuous analysis and optimisation of existing processes

Professional Requirements
o Completed vocational training in a commercial or IT-related field, or a degree
in business administration, business information systems or computer science
o Strong analytical thinking skills
o Experience in project work as well as process and project management
o Strong affinity for IT and a good understanding of technical processes
o Experience in process and project management
o Experience in managing and supporting business functions during process
changes
o Fluent written and spoken German
o Very good written and spoken English

Behavioural and Methodological Competencies
o Analytical, structured, goal- and results-oriented approach to work
o Strong sense of responsibility, communication skills and ability to work in a
team
o Quick comprehension and a strong willingness to learn
o Persuasiveness, assertiveness and negotiation skills
o Strong customer orientation
o Good communication skills
o Ability to manage conflict and reach compromises
o Good decision-making and problem-solving skills
o Reliability and a diligent approach to work
o Independent and proactive approach

Technical affinity

Fluent German and English language

Factoring experience/background