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Customer Service Assistant

Alphabeinsightinc

Alphabeinsightinc is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Baton Rouge, LA, United States Full-time Posted 4d ago

IGL4US is seeking a professional and personable Customer Service Assistant to join our team in Baton Rouge, Louisiana.

In this role, you will support customers with general inquiries, provide accurate information, assist with day-to-day service requests, and help ensure that every interaction is handled professionally and efficiently.

The ideal candidate is a strong communicator who enjoys helping people, works well in a team environment, and can remain organized while managing multiple responsibilities.

Responsibilities

  • Respond to customer questions and general service inquiries.

  • Provide clear, accurate, and professional information to customers.

  • Assist customers with requests, concerns, and basic issue resolution.

  • Maintain organized and accurate customer records.

  • Follow up on customer requests when necessary.

  • Coordinate with internal departments to help resolve customer needs.

  • Maintain a professional and welcoming approach during customer interactions.

  • Support administrative and operational tasks related to customer service.

  • Identify opportunities to improve the overall customer experience.

  • Follow company procedures and service standards.

  • Assist team members with additional responsibilities as business needs evolve.

  • Competitive salary of $33,000 – $36,000 per year

  • Full-time employment

  • Career growth opportunities

  • Professional development opportunities

  • Opportunity to strengthen customer service and communication skills

  • Supportive and collaborative work environment

  • Opportunities to take on additional responsibilities as the company grows

  • Training and ongoing skill development

  • Stable professional environment

  • Opportunity to build long-term career experience

Posted by Alphabeinsightinc on their own careers page — you apply directly, no recruiter in between. View original / apply →

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