Hotel Support & F&B Marketing Coordinator, Raffles & Fairmont

With the support and input of the SVP F&B, and VPs and Directors F&B, drive and coordinate F&B marketing initiatives across operating and pipeline hotels. Support hotels in the execution of brand-aligned F&B marketing strategies, activations, and guest engagement programs that contribute to revenue growth and commercial performance. Ensure awareness of global F&B marketing trends and best practices. Coordinate F&B activity as point-of-contact for designated operating hotels and facilitate collaboration between hotels and corporate teams.
 

Main Responsibilities include:

• Live the Brand and F&B Strategic Vision for the benefit of our guests, colleagues and owners.
• Coordinate Hotel Support for F&B matters for ROW hotels.
• Liaise with hotels on day-to-day F&B operations, marketing initiatives and performance analysis.
• Support implementation of F&B marketing strategies, campaigns and promotional calendars.
• Coordinate hotel activations, events and guest engagement programs.
• Support social media, digital marketing and loyalty initiatives in partnership with Brand and Marketing teams.
• Benchmark trends, share best practices and support portfolio-wide marketing initiatives.
• Track campaign performance and identify opportunities to improve revenue and guest engagement.
• Support F&B marketing readiness for hotel openings and renovations.
• Maintain relationships with owners, investors, asset managers and hospitality advisors.
• Represent the Brand at global events and industry groups.

• 2-3 years F&B, Hospitality Marketing or Commercial experience
• Exposure to F&B marketing, activations and guest engagement practices
• Hotel School, Marketing or Business qualification
• Inspiring and Motivating Leadership
• Creative & Collaborative
• Results Driven
• Organized
• Strong Communication Skills
• Project Management
• Commercial & Financial Acumen
• Analytical and Data Driven
• Stakeholder Management
• Innovative
• Diplomatic & Influential