Senior Client Data Operations Specialist

ABOUT US

At Vida, we help people get better- and we're helping the healthcare system get better, too.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.

By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

Vida Health is looking for a Senior Data Operations Specialist to join our Client Success TechOps team. You will be the senior technical and operational point of contact for data exchange between Vida and our clients and vendors — owning the full lifecycle of inbound and outbound file integrations, from initial spec negotiation through ongoing quality assurance and process improvement. Vida ingests a high volume of inbound feeds including eligibility records, medical and pharmacy claims, PAs, rosters, and vendor transitions. These datasets are sent by different carriers on varying cadences and quality standards. This role owns making that heterogeneous inflow reliable, mapped correctly, and QA’d before it moves downstream. You will work closely with a Data Management Associate, client technical teams, and Vida's product and engineering teams to ensure data flows reliably, accurately, and at scale. A key part of your work will happen in Vida's Client Command Center: Configure platform, and your insights will directly shape how we standardize and evolve our data exchange practices