Sr. Partner Operations Manager

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

Sword Health is seeking a Partner Operations Manager to own the operational backbone of a portfolio of partner relationships. This is an individual-contributor role with direct accountability for how partnerships actually run day to day: configuration, billing, integrations, implementations, escalations, and account business reviews. The right candidate brings the operational rigor to run complex, multi-stakeholder partnerships end to end, and the judgment to know when to resolve something directly and when to escalate it.