Manager, Customer Success (Enterprise)

Sophos

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services.

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United States Full-time Posted 5d ago cybersecurity

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Role Summary

This role will lead our Americas Customer Success team focusing on a highly scalable and efficient engagement model for a large volume of customers. The team will manage customer engagement throughout the customer lifecycle from deployment and adoption through renewal, ensuring satisfaction and maximizing customer value.  The leadership role will play a key part in building out the team and its structure, working closely with other customer success teams, sales, operations, marketing, support, and product managers.

Posted by Sophos on their own careers page — you apply directly, no recruiter in between. View original / apply →