HR/People Operations Specialist

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

We are looking for a detail-oriented and proactive HR/People Operations Specialist to support and scale our People function at Netomi. This role is critical to ensuring smooth day-to-day HR operations while delivering an exceptional employee experience across the organization. You will work closely with the People team, Finance, Legal, and business leaders to support core HR processes, maintain compliance, and help build scalable systems in a fast-paced, high-growth environment. We are looking for a highly organized, detail-oriented, and proactive HR/People Operations Specialist to help power the day-to-day operations of our growing team. This is a high-impact role at the center of the employee experience—supporting everything from onboarding and lifecycle processes to data, reporting, and cross-functional initiatives. You will play a key role in helping us build a scalable, efficient, and employee-centric People function. Working closely with the EVP of Operations and partnering with the HR Generalist, you’ll gain exposure to a wide range of HR disciplines while helping ensure our processes run smoothly behind the scenes. This role is ideal for someone early in their HR career who thrives in fast-paced, high-growth environments, enjoys solving operational challenges, and takes pride in delivering a seamless and thoughtful employee experience.