Customer Service Team Leader 客戶服務組長

Lalamove

Lalamove is a global on-demand delivery platform connecting customers and drivers directly through technology, serving millions of orders daily with a unicorn-status, venture-backed company.

Lalamove is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

我們正在尋找具備服務思維、團隊管理能力與執行力的 Customer Service Team Leader！

你將負責第一線客服團隊的日常管理與服務品質提升，透過即時支援、績效管理及團隊培育，協助客服夥伴提供優質且高效率的客戶服務體驗。 同時你也將參與客服流程優化、數據分析及跨部門協作，透過持續改善營運效率與服務品質，支持平台穩定運作並推動客戶滿意度提升。

Posted by Lalamove on their own careers page — you apply directly, no recruiter in between. View original / apply →

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