7d ago
Analista de Suporte Técnico Sênior
Jobgether is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Suporte Técnico Sênior based in Brazil.
This is a senior technical support role focused on delivering a reliable and high-quality technology experience for internal users. You will handle access requests, technical issues, service requests, and critical incidents across a high-volume user environment. The position combines hands-on troubleshooting with service desk operations, IT governance, security, and continuous improvement. You will work closely with IAM, Information Security, and DevOps teams to maintain a compliant and well-managed technology environment. The role also offers opportunities to reduce recurring incidents through root-cause analysis, documentation, automation, self-service, and responsible use of artificial intelligence. Working remotely and collaboratively, you will have autonomy to solve problems while contributing to the evolution of IT Operations and user experience.
Posted by Jobgether on their own careers page — you apply directly, no recruiter in between. View original / apply →