Customer Success Manager

IDT

National Retail Solutions (NRS), a subsidiary of IDT Corporation, provides cost-effective point-of-sale systems and complementary services to independent retailers.

San Jose Posted 2mo ago retailtechpayments

$29k/yr Apply directly →

The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services.

Posted by IDT on their own careers page — you apply directly, no recruiter in between. View original / apply →