Customer Service Lead

IDT

National Retail Solutions (NRS), a subsidiary of IDT Corporation, provides cost-effective point-of-sale systems and complementary services to independent retailers.

IDT is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains aligned with business goals and company standards.

This is a hands-on leadership position for someone who is proactive, solution-oriented, and comfortable working in a fast-paced customer service environment.

Posted by IDT on their own careers page — you apply directly, no recruiter in between. View original / apply →

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