Technical Customer Success Manager - AI Agents

About the Role

The Technical Customer Success Manager for AI Agents is a pivotal role within our organization. Based in Argentina, you will be at the forefront of ensuring our clients achieve maximum value from our innovative B2B SaaS solutions. This role combines strong technical curiosity with exceptional customer-facing communication skills to drive successful onboarding, configuration, and continuous engagement with our products. As a Technical Customer Success Manager, you will own the client relationship from the moment they come onboard. You will proactively manage customer communication, troubleshoot issues, and drive adoption and retention of our solutions. Your role is crucial in facilitating an excellent customer experience, ensuring clients not only use our products effectively but also expand their use over time.