Resolution Specialist Team Leader

Wing Agency

Wing is a one-stop shop for companies looking to build world-class teams and place their operations on autopilot.

Wing is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.

Posted by Wing on their own careers page — you apply directly, no recruiter in between. View original / apply →

More at Wing