Customer Success Manager, Enterprise
Electric Twin · Electric Twin is a behavioural simulation platform that lets org…
Electric Twin is a behavioural simulation platform that lets organisations test ideas, messages, and decisions against synthetic populations, providing answers in minutes instead of weeks.
Most organisations make their biggest decisions on a thin slice of evidence — a handful of customer calls, one survey, instinct when the data runs out. Electric Twin changes that. We're a behavioural simulation platform that lets organisations test ideas, messages, and decisions against synthetic populations — digital twins of real audiences — and get answers in minutes that would otherwise take weeks.
The work is grounded, and the engineering is real. We've run over 40,000 evaluations across populations covering 155 countries. Independent academic research with Professor Michael Muthukrishna at the LSE found our outputs come back roughly 10,000× faster than traditional methods, at 95% accuracy. AI is part of what we build, but it isn't the product. The hard work is system design, data, orchestration, and making outputs trustworthy enough that people act on them. Running population-scale simulations is a systems problem as much as a science one — foundation models, behavioural data, evaluation pipelines, and the infrastructure that holds them together, with real engineering problems at every layer.
How the work gets done here isn't handed down — it's worked out by the people closest to it. You'd help shape what gets built or sold and why, decide where the trade-offs sit between speed and depth, and judge when something is ready for customers and when it needs another pass. What the role involves day-to-day, what your first six months look like, and how compensation, equity, growth and flexible working are structured are all set out in detail below — the headline is that early joiners get meaningful equity, a clear path to grow with the company, and the flexibility to work around the rest of your life.
Electric Twin was founded by Dr Ben Warner (former Chief Data Advisor to the UK Prime Minister) and our CEO, Alex Cooper (a former senior military commander and Director of Mass Covid Testing in the pandemic). We're backed by top tier investors including Atomico, LocalGlobe, Mercuri, and angels including Marc Andreessen. We have a high-class team of engineers, AI researchers, behavioural scientists, and operators — careful with the science, careful with the responsibility. The Role As one of our first Account Executives, you will own both new logo acquisition and the commercial growth of existing accounts, turning early customers into deep, enterprise-wide relationships. You'll sell a genuinely novel product to senior buyers across insights, product, marketing, innovation, and growth functions. The initial land is typically with an insights team; the expansion opportunity is into commercial, product, and marketing functions, and across geographies. You'll play an active role in both. You'll work alongside a Forward Deployed Analyst for pre-sales technical support, and in partnership with a Customer Success Lead who owns onboarding and adoption.
Posted by Electric Twin on their own careers page — you apply directly, no recruiter in between. View original / apply →
Electric Twin · Electric Twin is a behavioural simulation platform that lets org…
Electric Twin · Electric Twin is a behavioural simulation platform that lets org…
Electric Twin · Electric Twin is a behavioural simulation platform that lets org…
Electric Twin · Electric Twin is a behavioural simulation platform that lets org…