Senior Software Licensing Specialist

Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking.  Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies.  We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one.

Work Schedule: The role operates primarily in US Shift timings (6:30 PM - 3:30 AM IST) and requires regular collaboration with global stakeholders, certification providers, instructors, and cross-functional teams.

Role Overview:

We are seeking a detail-oriented and process-driven Senior Software Licensing Specialist to support our software licensing and renewals business. This role will partner closely with Sales, Consulting Delivery, and Software Implementation teams to manage software licensing quotes, maintenance renewals, and customer communications throughout the sales lifecycle. The ideal candidate has experience supporting SaaS/software licensing renewals, preparing software quotes, coordinating with internal stakeholders, and delivering an exceptional customer experience. This individual will be the primary point of contact for software licensing renewals, ensuring timely execution, accurate quoting, and proactive communication with clients while maintaining a high level of operational excellence.