Senior Operations Manager - AI Automation

Capital

We are a leading trading platform that is ambitiously expanding globally, with award-winning technology and client experience.

Capital is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Dubai Posted 26d ago fintechtrading

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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We are looking for a Senior Operations Manager: AI Automation to lead how Capital.com uses AI and automation across Operations, including Customer Support and FinCrime.

You will own the automation roadmap. That means deciding what to automate, sizing and ranking each opportunity, and then building, testing and rolling out the automations with the teams who use them. You’ll redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that need judgement. You’ll work closely with operational managers, control owners, Product and Engineering, and lead a team of one to two people.

Posted by Capital on their own careers page — you apply directly, no recruiter in between. View original / apply →