E-commerce Operations Virtual Assistant

Overview

We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.

Key Responsibilities

Amazon FBA Operations Monitor and forecast inventory levels using existing templates Plan and execute inventory replenishment Place purchase orders with vendors Coordinate shipments with freight carriers Track inventory movement and ensure lead times are met

Walmart Direct Orders (Daily Execution)

Process customer orders twice daily (morning & afternoon) Download order reports and upload into shipping software (ShipStation) Generate and organize shipping labels by SKU Send sorted labels to warehouse for fulfillment Upload tracking numbers back into Walmart

Walmart Bulk Orders (B2B Fulfillment)

Review and confirm purchase orders from Walmart Coordinate inventory availability with warehouse/vendor Schedule and manage carrier pickups Generate required documentation: Bill of Lading (BOL) Advanced Shipment Notice (ASN) Invoice

Inventory Planning & Supply Chain Support

Maintain inventory levels across all channels Track overseas shipments with 60–90 day lead times Provide weekly production quotas to vendors Assist with pricing and sourcing (manufacturers + freight) Accounting & Documentation Accurately enter all transactions into QuickBooks Sales orders Invoices Payments Maintain clean and organized financial records

Additional Tasks

Daily checks on product listings and ad placements Enter inventory received from vendors Open and manage cases with Amazon/Walmart when issues arise

Requirements

MUST HAVE

Strong attention to detail (non-negotiable) Ability to follow SOPs and processes accurately Experience with Excel / spreadsheets Basic experience with QuickBooks (invoicing, order entry) Strong organizational and time management skills

NICE TO HAVE

Experience with Amazon FBA or Walmart Seller Center Familiarity with ShipStation or similar shipping tools Exposure to inventory planning or supply chain operations

Ideal Candidate

Process-driven and highly reliable Comfortable with repetitive, structured tasks Proactive in identifying and preventing errors Able to manage multiple workflows across different systems Looking for a long-term role with growth potential