ReBIRD Product Owner

Your Opportunity at ARC’TERYX:

As the ReBIRD Product Owner, you will champion the Guest experience and own complex projects across ReBIRD services and programs. You will define business requirements, align stakeholders, and ensure solutions meet operational and Guest needs, across all channels.  Your work will translate business needs into scalable solutions that elevate the guest experience, improve front-line efficiency and support the global ReBIRD service promise. This role offers the opportunity to cross-functionally collaborate implement analytical solution design and directly impact the strategic decision that shape ReBIRD on the global platform.  You will partner directly with the Technical Product Manager to translate business/guest roadmaps into technical sprint execution. This role is based in North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

Under the Circularity umbrella, the ReBIRD team supports the operations of our warranty and repairs program, our service centers within retail, and resale.  The global ReBIRD program focuses on an exceptional Guest experience at all Commercial touchpoints, inclusive of Guest Services, After Sales, Branded activations, and especially within our owned Vertical channels, Retail and eCommerce.