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Ecom Operation Specialist - Japan

Arc'teryx

Arc'teryx is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Tokyo Full-time Posted 3mo ago retailappareloutdoor
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Job Purpose:

As the Ecom Operation Specialist, you will own and continuously improve the end-to-end post-purchase customer journey for Arc'teryx Japan's ecommerce business — from seamless fulfilment operations to meaningful customer insights — ensuring every interaction after purchase deepens customer loyalty and reflects the values of the brand.

Key responsibilities and accountabilities:

You manage order check, error handling, and escalation responses, including Guest Service inquiry escalations and SAP linkage confirmation.

Posted by Arc'teryx on their own careers page — you apply directly, no recruiter in between. View original / apply →

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