Programme Manager

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid friendly with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) the Greater London Area of the United Kingdom, working in hours that align to the UK timezone.

THE ROLE:

We are seeking an experienced Programme Manager to lead the planning, execution, and operational governance of complex, multi-stream delivery programs. This role is responsible for ensuring predictable, scalable, and high-quality delivery across portfolios of projects by implementing strong delivery frameworks, operational controls, and execution discipline. You will work across cross-functional teams (product, engineering, design, data, and change) to drive execution excellence, optimize delivery processes, and manage risks, dependencies, and resource constraints across programs. You will partner closely with senior stakeholders, PMO, and delivery leadership to ensure programs are aligned with strategic priorities and operational standards. This is a hands-on execution and delivery operations role;ideal for someone who thrives in structured environments, complex delivery ecosystems, and continuous improvement.