Strategy Lead

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to ET (Eastern Timezone).

THE ROLE:

As a Strategy Lead, you'll help our clients grow through Agentic Customer Experience (ACx): the practice of designing brand experiences that show up with intelligence, relevance and continuity across every part of a customer's ecosystem.

Reporting into the Strategy team, you'll lead ACx initiatives working with cross-functional teams to bring strategies to life, grow client relationships into new opportunities, and help evolve our strategic practice for an agent-mediated future.

Read our full ACx report here: https://www.applydigital.com/insights/learn/the-acx-report/