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Customer Support Advisor

Achievers

Achievers offers employee recognition and rewards software that inspires employees to recognize everyone, every day, everywhere.

Achievers is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Toronto Full-time Posted 28d ago hr tech
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A Customer Support Advisor is a highly skilled, customer-focused professional responsible for delivering exceptional support to both program administrators (clients) and members. This role primarily supports program administrators (CSS function) while also contributing to Member Support to ensure seamless end-to-end service. 

In this role, you will own a diverse portfolio of support cases, including complex and escalated issues. You bring a strong understanding of the platform, apply advanced problem-solving skills, and collaborate cross-functionally to drive timely and effective resolutions. You are viewed as a trusted resource within the team and contribute to elevating overall support quality. 

Posted by Achievers on their own careers page — you apply directly, no recruiter in between. View original / apply →

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