Customer Service Associate

Catbird

Catbird is an iconic New York City destination for gifts and jewelry, offering a curated selection from designers and an in-house line made in Brooklyn.

Brooklyn, New York Full-time Posted 12d ago retailjewelry

$21–$24/hr Apply directly →

Catbird, a fine jewelry company, is currently looking for a thoughtful, detail‑oriented Customer Service Associate to join our Customer Experience department. This role sits at the intersection of customer care and operations and is best suited for someone who enjoys figuring things out, working through manual processes, and taking ownership of their work.

You’ll support customers across multiple channels while also managing behind‑the‑scenes processing work that keeps orders moving accurately and on time. We’re looking for someone experienced, steady, and curious - who brings a point of view and a positive attitude. This role is a hybrid role located at our Brooklyn Navy Yard office.

SCHEDULE: Monday - Friday 9:30am - 6pm (Mondays & Fridays are remote)

Posted by Catbird on their own careers page — you apply directly, no recruiter in between. View original / apply →