Deputy Project Manager

Deputy Project Manager

Tria Federal prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. 

Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector. 

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. 

Job Description: 

Tria Federal is seeking a Deputy Project Manager to support the successful execution of a large federal healthcare technology program supporting the Centers for Medicare & Medicaid Services (CMS). Reporting to the Program Manager, this role serves as the operational lead for the Project Management Office (PMO), supporting program governance, product coordination, and day-to-day operations across multiple Agile teams.

The ideal candidate is a highly organized and collaborative project management professional with experience supporting Agile software development, PMO operations, and product delivery. This individual will work closely with CMS Product Owners, business stakeholders, technical teams, and internal leadership to coordinate program activities, monitor delivery progress, prepare executive reporting, and ensure successful execution of program objectives. The role also supports internal program operations, resource coordination, and continuous process improvement while promoting operational excellence and the adoption of emerging technologies.

Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• Bachelor’s degree in business, information technology, computer science, engineering, technology, or a related discipline.
• Must be able to work onsite in the Windsor Mill, MD office one (1) to two (2) days per week, with additional onsite attendance as required for customer meetings, workshops, program activities, and team collaboration.
• Minimum of five (5) years of experience supporting project management, PMO operations, product management, or product delivery for enterprise IT programs.
• Experience supporting Federal Government IT programs; experience supporting the Centers for Medicare & Medicaid Services (CMS) is preferred.
• Experience leading and supporting Agile software development projects throughout the full Software Development Lifecycle (SDLC).
• Experience collaborating with Product Owners, business stakeholders, and cross-functional technical teams in an Agile environment.
• Excellent organizational, analytical, written, verbal, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.
• Advanced proficiency with Microsoft Office, Microsoft Project, Jira, Confluence, SharePoint, and Microsoft Teams.
• Experience utilizing AI-powered productivity tools, such as Microsoft Copilot, ChatGPT, or similar technologies, to improve project management, reporting, documentation, and operational efficiency.

Preferred Qualifications:

• Experience supporting enterprise software products in a healthcare or government environment.
• Knowledge of Agile product management practices, including backlog management, user stories, acceptance criteria, sprint planning, release planning, and product roadmaps.
• Experience developing executive dashboards, program metrics, status reports, and presentations.
• Experience supporting program staffing, onboarding, operational planning, subcontractor coordination, and operational administration.
• Experience with Human-Centered Design (HCD) methodologies and collaboration tools such as Lucid, Figma, or Mural.
• PMP, PMI-ACP, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification.

Desired Skills: 

• Strong PMO leadership and organizational skills.
• Experience supporting Product Managers, Product Owners, and Agile delivery teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong stakeholder management and executive communication skills.
• Experience preparing executive briefings, dashboards, and customer-facing presentations.
• Proven ability to build collaborative relationships with CMS stakeholders, business owners, and cross-functional technical teams.
• Strong analytical, problem-solving, and decision-making skills.
• Self-motivated with a continuous improvement mindset and commitment to operational excellence.
• Passion for leveraging AI and emerging technologies to improve team productivity, collaboration, and program delivery.

Responsibilities: 

• Support the Program Manager with day-to-day PMO operations and program execution.
• Lead PMO governance activities, including recurring meetings, agendas, meeting minutes, action item tracking, decision management, and follow-up.
• Prepare Monthly Status Reports (MSRs), executive presentations, dashboards, performance metrics, and other contractual and internal program deliverables.
• Develop and maintain program schedules, integrated trackers, organizational charts, PMO documentation, and operational reports.
• Monitor program risks, issues, dependencies, milestones, action items, and key performance indicators, ensuring timely communication and resolution.
• Partner with CMS Product Owners and business stakeholders to coordinate product priorities, backlog readiness, release planning, feature tracking, and cross-team dependencies.
• Collaborate with technical teams to support the successful delivery of software products aligned with business priorities and customer objectives.
• Coordinate recurring governance meetings with CMS stakeholders, Product Owners, and internal teams, documenting decisions and ensuring action items are tracked through completion.
• Coordinate onboarding and offboarding activities, staffing requests, requisition tracking, and internal resource planning.
• Support internal program operations, including subcontractor coordination, invoice review, contract modifications, staffing coordination, operational reporting, and other PMO administrative activities.
• Assist with the preparation, quality review, and submission of contractual deliverables and internal program documentation.
• Develop executive dashboards and reports communicating program health, delivery status, operational metrics, risks, issues, accomplishments, and key milestones.
• Foster collaboration across CMS Product Owners, business stakeholders, engineering, quality assurance, user experience, DevSecOps, and PMO teams to ensure successful program execution.
• Identify and implement process improvements that enhance PMO operations, reporting, governance, collaboration, and overall program efficiency.
• Promote the adoption and effective use of approved AI tools and capabilities to improve productivity, reporting, collaboration, knowledge management, and operational efficiency across the program.
• Ensure all program documentation is maintained in accordance with organizational standards, program governance, configuration management, and contractual requirements.

Work Location for Role: 

• This position follows a hybrid work schedule. The selected candidate must be able to work onsite in the Windsor Mill, Maryland office one (1) to two (2) days per week, with additional onsite attendance as required for customer meetings, workshops, planning sessions, and other program activities.

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

EEO Statement:

Tria Federal is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Tria Federal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at [email protected] 

 Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf