UX Designer

UX Designer

At Super Payments, we believe exceptional Product Design is a deeply collaborative, end-to-end process. We are looking for a holistic, T-shaped Product Designer who is as comfortable consuming user research as they are translating those insights into slick, highly usable experiences. You will sit at the intersection of user needs, business goals, and technical feasibility.

We value high-impact, systems-based design. Your ability to leverage and evolve our existing design system to architect an elegant new interaction, streamline an onboarding flow, or test a meaningful copy update is what will drive your success here. 

To guide your design decisions, you’ll be surrounded by a close-knit, cross-functional squad: fantastic developers, a dedicated data team, smart product managers, fellow designers, and most importantly real customers. You will own the experience of your workstream, tracking conversion and engagement metrics to ensure our customers are easily navigating our product.

We are a customer-obsessed team where user research is the bedrock of our product strategy. We don't rely on hunches; we validate our hypotheses to ensure our designs genuinely enrich our customers' experiences and drive measurable product success.. We actively encourage you to pitch bold ideas, take calculated design risks, and test radical new paradigms to see what truly resonates with our users.

You will be responsible for:

• End-to-End Ownership: Leading design initiatives for your workstream, driving features from initial problem definition to scaled rollout and optimization.
• Prototyping & Iteration: Taking concepts from rough wireframes to high-fidelity, interactive prototypes for rapid user testing and stakeholder alignment.
• Calculated Experimentation and Optimisation: Challenging the status quo by pitching and prototyping bold, innovative ideas. We want you to take design risks and validate those big swings through testing and user feedback.
• Data-Informed Design: Conducting research and partnering closely with our data team to generate, consume, and translate qualitative feedback and quantitative metrics into actionable product improvements.
• Solving Complex Problems: Navigating financial UX challenges by balancing usability, accessibility, and cognitive load with business conversion goals.
• Systems Thinking: Leveraging and actively contributing to our existing design system to architect elegant flows and ensure efficient, consistent handoffs for development.
• Cross-Functional Collaboration: Working hand-in-hand with Product Managers to help shape the roadmap, and clearly rationalising design decisions to Engineering to ensure the shipped product matches your vision.
• Market Awareness: Keeping a pulse on the fintech landscape, competitor products, and emerging interaction patterns to ensure our experiences remain modern, intuitive, and deeply trusted by our users.

Requirements and skills:

• Experience: Proven experience as a Product Designer (or a UX Designer with a strong track record of end-to-end product delivery).
• Core Capabilities: A deep understanding of interaction design, information architecture, and how to apply them to complex, highly transactional web and mobile applications.
• Tooling & DesignOps: Expertise in modern product design workflows. We love Figma, Protopie, and Dovetail, but we highly value your ability to adapt, utilise emerging AI tools, and introduce us to new DesignOps efficiencies.
• Communication: Exceptional communication and storytelling skills. You can confidently articulate the "why" behind your design decisions to business stakeholders, developers, and fellow designers.
• Domain Knowledge: Experience navigating the unique user trust and friction challenges of fintech, banking, or complex SaaS products is a massive plus, especially with international markets (EUR/US), but not essential.