Customer Experience Associate
Privacy · Privacy is the virtual card platform giving consumers and small …
Privacy is the virtual card platform giving consumers and small businesses complete control over their online payments.
Privacy is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.
Privacy is the virtual card platform giving consumers and small businesses complete control over their online payments.
Our virtual cards protect 250,000+ users across the U.S., processing over $3 billion in transactions with bank-level security and encryption. From merchant-locked cards that can't be used anywhere else if stolen, to spending limits that block unauthorized charges, to one-click pausing that stops subscriptions instantly, Privacy puts financial control back in users' hands.
We're building a future where every online payment is secure by default, free from data breaches, unauthorized charges, and hidden fees. We're proud to have been named one of Forbes' "Top 100 Most Customer-Centric Companies" and featured in The Wall Street Journal, TechCrunch, and Wirecutter.
Privacy is the product that started it all. What began as Privacy.com grew into Lithic, now a Series C company backed by world-class investors including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. Our dedicated team of 35 sits at the heart of Lithic's 170+ person organization, spanning 26 states and 7 countries, headquartered in New York City.
What we do:
Why it matters:
With data breaches becoming increasingly common and subscription traps everywhere, consumers need better tools to protect their financial information. Privacy.com processes millions of transactions and serves hundreds of thousands of users who trust us to keep their payment information secure.
The technical challenge:
Building a secure, reliable payments product requires solving complex problems at the intersection of fintech infrastructure, security, user experience, and regulatory compliance. You'll work with real-time transaction processing, fraud detection, payment network integrations, and systems that need to be both fast and bulletproof.
The opportunity:
We're experiencing significant growth from strong product-market fit. We are at the transition point which require scaling the stack, team, and processes.
You'll have the chance to work on features that directly impact over 100K users, with a modern tech stack and a team that values ownership, collaboration, and moving fast.
Privacy.com is hiring a Staff Software Engineer to scale to meet the needs of our growth. You will split your time between being hands on coding as well as demonstrate technical leadership in evolving the platform for scale.
You'll become an expert in card payments, solve distributed systems problems at scale, make architectural and product decisions, and mentor other engineers. The team is distributed across the US and Europe. The stack is predominantly NodeJS, DocumentDB and hosted in AWS.
The annual US salary range for this role is $200,000 - $220,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
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Benefits for US Employees:
Posted by Privacy on their own careers page — you apply directly, no recruiter in between. View original / apply →
Privacy · Privacy is the virtual card platform giving consumers and small …
Privacy · Privacy is the virtual card platform giving consumers and small …