Store Advisor, Century City Mall

On is a premium sports brand built on performance, design, and sustainability, aiming to ignite the human spirit through movement.

On is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Los Angeles Posted 1mo ago sportswearretail

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In Short:

As the Store Advisor, you will be the brand ambassador and primary creator of our premium, individualized fan experience in-store. You will master the fundamentals of our Cloud CX Premium service model focused on a detail-oriented approach to make every guest feel genuinely welcomed.

Reporting to the Store Leader on the Retail team, you will support the retail function by demonstrating a high-level of excellence through service with authenticity. Your contribution ensures our premium service standards drive brand loyalty and honors our mission to ignite the human spirit through movement.

Your Mission:

Deliver a premium, individualized fan experience by mastering our Cloud CX philosophy and executing the 5 Steps of Service to drive long-term brand loyalty
Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey
Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management to reflect On’s global positioning
Support On’s unique market position through community engagement and collaborative teamwork, ensuring clear communication to start and finish every shift together

Your Story:

You bring 1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority
You possess a growth mindset and a passion for learning, with a proven ability to remain resilient and coachable when learning new products or processes
You are highly reliable and accountable, with a record of consistent performance and strict adherence to retail standard operating procedures
You demonstrate strong communication skills and a team-first spirit, ensuring collective goals are met through active engagement and asking clarifying questions
You approach every task with a meticulous eye for detail, recognizing that premium retail success is found in the quality of execution and personal presentation
Ability to work night shifts, weekends and some holidays

Your Team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

Posted by On on their own careers page — you apply directly, no recruiter in between. View original / apply →