Analyst Procurement Operations

Who are we hiring?  

The Procurement Operations Analyst is a multi-disciplinary role responsible for end-to-end Source-to-Pay (S2P) process documentation and governance, Procurement analytics and performance reporting, Req-to-PO operational execution, P2P compliance, vendor qualification and risk assessment, Coupa SIM supplier onboarding, and ServiceNow ticket administration. This role supports the standardization, measurement, and continuous improvement of Procurement operations across the MSG Family of Companies. 

What will you do? 

End-to-End S2P Process Support & Documentation 

• Develop, document, and maintain standard operating procedures (SOPs) for all Source-to-Pay workflows 

• Create and update RACI matrices, approval authority matrices, and governance frameworks 

• Map current-state and future-state process flows across Procurement operations 

• Ensure process documentation remains audit-ready and aligned with internal controls 

Procurement Policy & Governance Execution 

• Draft, revise, and maintain Procurement policies and procedural guidelines 

• Support exception management processes and document policy deviation rationale 

• Maintain audit-ready documentation for internal and external compliance reviews 

• Partner with Legal, Finance, and Compliance to ensure policy alignment 

Procurement Performance & Insight Generation 

• Build and maintain SpendHQ dashboards to track Procurement KPIs and savings performance 

• Identify savings opportunities, cost avoidance trends, and spend anomalies through data analysis 

• Track and report on cycle times, compliance rates, and operational efficiency metrics 

• Develop ad hoc analysis to support strategic decision-making 

Executive & Category Reporting 

• Prepare monthly Procurement performance decks for leadership review 

• Develop quarterly governance review materials with trend analysis and recommendations 

• Maintain and update RFx templates, category profiles, and sourcing summaries 

• Consolidate cross-functional data into executive-ready presentations 

Req-to-PO Operational Ownership & P2P Compliance 

• Manage end-to-end requisition-to-purchase-order processing, ensuring accuracy and timeliness 

• Monitor and reduce maverick spend through compliance audits and stakeholder education 

• Conduct regular P2P compliance reviews and flag exceptions for resolution 

• Ensure PO accuracy including pricing, terms, delivery dates, and cost center allocation 

Vendor Qualification & Risk Assessment 

• Conduct vendor qualification reviews including D&B report analysis and financial risk scoring 

• Administer the vendor qualification workflow within ServiceNow 

• Assess supplier risk profiles and maintain the Vendor Classification Matrix 

• Coordinate with stakeholders to gather and validate vendor documentation and references 

Coupa SIM & Supplier Onboarding 

• Manage end-to-end supplier onboarding through Coupa Supplier Information Management (SIM) 

• Administer the supplier portal, ensuring accurate and complete supplier profiles 

• Collect, validate, and maintain tax documentation (W-9/W-8), banking information, and insurance certificates