Data Support Analyst (India)

Kard

Kard is transforming customer loyalty with our rewards-as-a-service API platform, empowering partners from neobanks to financial institutions to offer tailored rewards.

Kard is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.

Remote Remote Posted 1mo ago fintechloyaltypayments

Apply directly →

Kard is transforming customer loyalty with our rewards-as-a-service API platform. We empower our partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers' daily transactions. Backed by $30M from industry-leading investors and seasoned experts, we are reshaping the future of customer engagement.

About the Role

Note: We are currently only able to hire candidates residing in India for this fully remote position.

Kard is looking for a detail-oriented, service-minded Data Support Analyst to join our Data team. This role will serve as a primary point of contact for ad-hoc data requests from Sales and other internal teams, helping stakeholders access, understand, and troubleshoot the data they need to work effectively.

The Data Support Analyst will use SQL, Databricks, Count, spreadsheets, and other internal tools to investigate questions, fulfill requests, resolve basic data issues, and support routine data operations. The ideal candidate is technically capable, responsive, and comfortable translating loosely defined business questions into accurate, useful data outputs.

Responsibilities:

Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets
Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers
Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues
Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence
Support routine data maintenance, validation, and other operational data needs
Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources

Desired Skills:

3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role
Strong SQL skills and experience using data to answer business questions and troubleshoot issues
Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus
Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis
Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders
Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams

Bonus points:

Experience supporting Sales or other go-to-market teams
Familiarity with CRM, pipeline, or revenue-related data
Experience creating dashboards, reusable reports, or internal data documentation

Comp: $2,500 - $3,500 USD per month

Why Join:

Kard recognizes the unique value each of us brings to our collective success. As part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. By embodying our core values of Initiative, Openness, and Humility, you will not only witness but directly foster an inclusive and dynamic work environment, from the executive level down.

Our competitive benefit plan includes:

Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only)
Health, Dental and Vision Insurance
401k with employer match (US employees only)
Coworking space and WFH setup reimbursement
Company Offsites two times per year for planning, team-building, and networking

Kard is an equal opportunity employer and we actively encourage applicants of all genders, backgrounds, and experiences to apply. We believe that diverse perspectives enrich our workplace and drive our success.

Posted by Kard on their own careers page — you apply directly, no recruiter in between. View original / apply →