Software Engineering Manager

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The Software Engineering Manager leads a high-performing team to design, build, and scale the Four Hands e-commerce platform, combining people leadership with technical strategy and execution. This role partners closely with digital, product, and cross-functional teams to align technology solutions with business goals and ensure timely delivery. As a hands-on leader, the ideal candidate drives architectural decisions and modern development practices to deliver scalable, high-quality solutions that support company growth.

In This Role:

• Lead and deliver multiple concurrent initiatives across a fast-paced evolving e-commerce roadmap, balancing priorities while ensuring consistent, high-quality execution
• Partner with Product and Project Management to align priorities, clarify requirements, and ensure on-time delivery of impactful solutions
• Contribute to and help define the technical vision and long-term strategy for our e-commerce ecosystem, aligning architecture with company growth initiatives
• Bring a strong, informed perspective on modern architectures, tools, and development practices, guiding teams toward scalable, maintainable solutions
• Actively participate in architecture and key technical decisions, ensuring systems are performant, resilient, and aligned with best practices
• Evaluate and guide adoption of new technologies that improve scalability, speed, and developer experience
• Remove blockers, streamline processes, and create clarity in ambiguous or complex situations to keep teams moving efficiently
• Uphold and champion high standards for code quality, system design, testing and performance, leading by example through hands-on involvement when needed
• Collaborate with Product, UX, and business stakeholders to translate needs, ensuring solutions are aligned with customer experience and business outcomes
• Partner with broader IT and platform teams to ensure seamless integration, reliability, and consistency across systems and services
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

Leadership and Team Management

• Supervise and lead employee(s), with accountability for performance, development, and delivery outcomes
• Provide ongoing coaching, targeted training, and mentorship to develop team members’ capabilities, ensuring skills and knowledge align with role expectations and evolving business needs
• Monitor team performance, provide constructive feedback, and ensure alignment with company standards and expectations
• Promote a positive and collaborative team environment, encouraging employee engagement and teamwork
• Foster strong communication within the team, ensuring clarity of roles, expectations, and goals
• Identify and address skill gaps or performance issues promptly, implementing development opportunities and support plans as needed
• Encourage innovation by involving team members in problem-solving and process improvement initiatives

The Ideal Person

• 10+ years proven experience in software development, with a focus on ecommerce and customer-facing platforms and technologies
• 5+ years proven experience leading and motivating engineering teams, with a track record of building strong, engaged, and high-performing groups
• Bachelor's degree in Computer Science, Engineering, or related field
• Hands-on experience with web technologies (JavaScript, Node.js, modern frameworks) and cloud platforms (AWS, Azure, or GCP)
• Experience with agile development methodologies (e.g., Scrum, Kanban) and tools (e.g., Jira, Azure DevOps)
• Strong technical background with a clear point of view on modern development approaches (e.g., composable architecture, API-first, cloud-native)
• Experience operating in environments with multiple moving projects and shifting priorities
• Demonstrated ability to scale a team - hiring, structuring, and evolving it over time
• Strong communication skills with the ability to translate between technical and non-technical audiences
• Proven track record of delivering high-quality, scalable software solutions on time and within budget

About Four Hands