AV Engineer - Break/Fix

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

The Field Engineer for Event and Specialty Spaces supports the operational readiness, maintenance, and break/fix resolution of audio-visual systems in high-impact venues, event spaces, customer experience environments, broadcast-adjacent rooms, and other specialty collaboration spaces. This position focuses on rapid diagnosis, hands-on remediation, preventative maintenance, and escalation support to ensure spaces remain reliable, event-ready, and aligned with AV Builds standards. Additional responsibilities include supporting event operations teams before, during, and after priority events; coordinating with engineering and vendor partners on recurring issues; and contributing to documentation, standards, and process improvements that improve service quality across specialty AV environments. 

KEY RESPONSIBILITIES:

ESSENTIAL CRITERIA:

• 3-5 years of experience with AV field engineering, event technology support, systems integration, commissioning, or advanced AV maintenance.
• Strong technical troubleshooting skills across AV control systems, DSPs, signal routing, conferencing platforms, projection, displays, lighting, cabling, and network-connected AV devices.
• Experience supporting live events, executive meetings, visitor-facing spaces, or other time-sensitive production environments.
• Excellent communication, customer interaction, organisation, and time management skills, with the ability to manage multiple priorities at one time.
• Ability to operate cross-functionally with AV operations, engineering, vendors, and internal stakeholders in a professional, responsive, and service-oriented manner.
• Eligible, willing, and able to work flexible hours and travel when required to support events, escalations, or site needs. 

DESIRABLE CRITERIA:

• AVIXA CTS Certification. 
• Q-Sys Certification
• Experience with enterprise event spaces, specialty AV environments, or live event production support.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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