Client Success Manager
Lantern · Lantern is the specialty care platform connecting people with th…
Lantern is the specialty care platform connecting people with the best care when they need it most, curating a Network of Excellence of top specialists and pairing members with a dedicated care team.
Lantern is the employer — EngRadar is a job radar, not a recruiter. We track this posting from their own careers page and send you straight there; we never handle applications or CVs.
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Lantern is the specialty care platform, connecting people with high-quality, affordable specialty care close to home. We operate in a regulated healthcare environment (HIPAA, HITRUST, SOC 2), we handle protected health information at scale, and we are becoming an AI healthcare company, with AI adoption a top company priority.
The Director, Application & AI Security owns application and AI security end to end: the security of the software and the AI systems Lantern builds. It is the seat most directly tied to our AI strategy. The job is to make it safe to move fast, building the golden paths and secure defaults that let teams ship product and adopt AI without waiting in a permission queue, while keeping PHI and external-model data egress genuinely protected.
You will lead a growing function. At hire, the team includes a senior application security engineer, with several open roles to fill across security architecture, AI/ML security, DevSecOps, and product security. You will build that team and set the secure-design standards the whole engineering organization builds against.
Our security philosophy is open by default, secure by design. Security exists to help the business move fast, safely, and the default answer is “yes, safely,” because guardrails are built into the platform, pipelines, and tooling rather than enforced by someone saying no. Gates exist only where risk genuinely warrants them, and even then they are automated, fast, and transparent.
Location: Hybrid - at least 3 days/wk in our NYC, NY offices
Responsibilities:
Key Deliverables in Your First Year:
How You Will Work:
Much of this scope is delivered in partnership. Engineering carries remediation on application, API, and dependency findings. Platform Engineering operates the CI/CD pipelines you secure. AI Engineering builds the model integrations you govern on the security side, while the Governance, Risk & Compliance team owns AI use governance, meaning acceptable use, model inventory, and third-party model data-egress scoping, as the companion to your security accountability. Setting and holding clear service expectations across these partners is part of the role.
Requirements:
Strong Candidates Will:
Who Thrives in This Role:
Benefits
The salary range for this position is $200,000 - $275,000 annually, based on experience, skills, and qualifications. This position is also eligible for an annual bonus, separate from and in addition to the base salary range listed above. Lantern provides this range in good faith in compliance with New York's pay transparency requirements.
About You:
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Posted by Lantern on their own careers page — you apply directly, no recruiter in between. View original / apply →
Lantern · Lantern is the specialty care platform connecting people with th…
Lantern · Lantern is the specialty care platform connecting people with th…
Lantern · Lantern is the specialty care platform connecting people with th…
Lantern · Lantern is the specialty care platform connecting people with th…