Senior Category Manager, Cross-Border E-commerce

About Coupang Japan

Coupang is one of the largest ecommerce companies in Asia and reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We’ve launched the cross-border ecommerce team in Tokyo including multiple fulfilment models, offering two/three-day delivery to Korea and Taiwan on a wide range of selection.

We are looking for high performers to lead expansion of the Japan business. This is an exceptional opportunity to become a part of Coupang’s global ecommerce growth and create a world where our customers wonder, “How did we ever live without Coupang?”

About the Team

Our team's mission is to discover the potential demand for Japanese products among Korean and Taiwanese customers and provide a product lineup that exceeds their expectations with exceptional shopping experiences which “Wow” the customers. This includes speed in delivering products from Japan at affordable prices. To achieve this mission, our team acts with entrepreneurship, high autonomy, and ownership with special focus on moving with urgency.

Position Title： Senior Category Manager

The Senior Category Manager focuses on growing selection through lead generation, brand acquisition, and closing partnership deals across Direct Sourcing and Marketplace models for Hardlines and Softlines categories.

Main Responsibilities

• Identify non-consumables Japanese selection opportunities in Korea based on consumer demand trends,competitive insights and market data.
• Identify high quality leads and define acquisition approach: vendor or seller.
• Actively participate in trade shows, outreach, B2B marketing planning, and channel partner engagements.
• Drive actions to convert leads into vendors and sellers to grow non-consumables business.
• Grow partnerships with key Japanese brands/sellers.
• Meet vendor, seller, and selection targets.

Qualifications

Basic Qualifications

• 7 years of relevant work experience in e-commerce or retail managing multi-million yen accounts.
• Proven track record of exceeding business development / sales targets.
• Excellent communication, negotiation, and influencing skills at executive levels.
• Ability to navigate ambiguity.
• Data manipulation and analytics capabilities.
• Fluent communication in Japanese. Business level English.

Preferred Qualifications

• Knowledge of Hardlines and Softlines industries.
• Network of partners in non-consumables industries in Japan.
• Competence in cross-border commerce, especially on Japanese consumer product exports.
• People management experience

Recruitment Process

Document Screening → Zoom Interview → On-site (Zoom) Interview → Offer

Please note that the recruitment process may be modified depending on the position and circumstances.

Interview schedules and application results will be communicated to the email address provided during the application process.

Employment Terms

• Employment Type: Full-time Employee

Important Notes

• This job posting may be closed before the stated posting end date if all hiring positions have been filled.
• If any false information is submitted during the application process, Coupang reserves the right to withdraw or revoke an employment offer.
• In accordance with applicable laws and regulations, individuals entitled to employment protection (e.g., veterans receiving benefits, people with disabilities, etc.) may be given preferential consideration in the hiring process.
• The role, responsibilities, and/or position assigned at or after joining the company may be subject to change based on the candidate’s experience and business needs. No specific restrictions will be placed on such changes, and candidates will be informed at an appropriate time prior to joining the company.
• Additional details regarding the application process will be provided separately via email or during interviews.

Privacy Notice

The personal information you provide as part of your application will be collected and managed by Coupang in accordance with the following Privacy Policy:

https://www.coupang.jobs/jp/privacy-policy/