Digital Customer Success Manager

Amtech LLC is a leading provider of enterprise software solutions for the packaging and manufacturing industries, helping businesses streamline operations, improve productivity, and drive sustainable growth. With a strong focus on innovation and customer success, Amtech continues to expand its global footprint and deliver technology that empowers teams around the world.

Amtech LLC is seeking a Customer Success Manager for our digital / tech-touch customer segment .

Amtech is seeking a digitally fluent Customer Success Manager to lead a tech-touch customer portfolio within our growth segment. This role is focused on driving scalable adoption, lifecycle engagement, and data-driven value realization across a high-volume book of accounts.

The ideal candidate is highly comfortable with CRM, CS platforms, automation tools, and usage analytics. They design and execute digital engagement programs, leverage customer health signals, and proactively drive adoption through structured plays and triggered workflows rather than purely relationship-based engagement.

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.