Trade Support Engineer

About Akuna:

Akuna Capital is an innovative trading firm with a strong focus on collaboration, cutting-edge technology, data driven solutions and automation. We specialize in providing liquidity as an options market maker – meaning we are committed to providing competitive quotes that we are willing to both buy and sell. To do this successfully we design and implement our own low latency technologies, trading strategies and mathematical models. 

Our Founding Partners first conceptualized Akuna in their hometown of Sydney. They opened the firm’s first office in 2011 in the heart of the derivatives industry and the options capital of the world – Chicago. Today, Akuna is proud to operate from additional offices in Sydney, Shanghai, Singapore and London. 

What you’ll do as a Trade Support Engineer at Akuna: 

We are seeking a Trade Support Engineer to join our dynamic team at Akuna Sydney. In this role, you will take full ownership of installing, managing, optimising, and troubleshooting our proprietary systems within our production trading environment. You will join a highly collaborative, supportive team where every individual is empowered to contribute ideas and drive critical business outcomes.  

Production Support and Systems Operations 

• Provide in-office support to trading teams using our proprietary trading systems. 

• Troubleshoot critical issues alongside Development, Trading, and Infrastructure Teams. 

• Own the release process for seamless, reliable upgrades to Akuna’s core trading software. 

• Configure and manage production trading applications across desktop and server environments. 

Automation and Environment Monitoring 

• Automate workflows and repetitive tasks to eliminate manual overhead using industry standard tools and methodologies. 

• Build safe and secure pipelines to safely scale operational and system changes. 

• Scale monitoring tools to enhance system visibility in the live environment. 

Continuous Learning and Adaptation 

• Master proprietary architecture and rapidly adapt to ongoing updates within our trading ecosystem. 

• Support evolving software and system architecture built to meet dynamic market demands. 

Qualities that make great candidates:  

• Linux expertise: Strong command line navigation and use of Linux automation tools.  

• Scripting and data: Proficiency with Python, Bash and databases structures. 

• Soft skills and operational readiness communication: Excellent oral and written communication skills.  

• Collaboration: A proven team player capable of building strong cross-functional relationships across multiple global offices. 

• Incident management: Ability to make sound decisions in a fast-paced, high-pressure environment.  

• Flexibility: On-call availability to work outside of core business hours or on weekends. 

Bonus 

• Qualifications: Ideally a STEM degree (Bachelors, Masters or PhD) in Computer Science, Engineering, Information Technology or a related field. 

• Market exposure: Prior experience within the financial markets industry with an understanding of equity and derivative markets.