AR Clerk

ABOUT THIS ROLE 

We seek a detail-oriented and experienced Accounts Receivable (AR) Collections Clerk to manage invoicing, payment processing, and customer account reconciliation. This role is responsible for ensuring accurate and timely recording of financial transactions, resolving billing discrepancies, and maintaining communication with customers, including big-box retailers, through multiple portals. The ideal candidate has a strong understanding of accounting principles, proficiency in ERP systems (such as JDE), and excellent customer service and negotiation skills.

ROLE RESPONSIBILITIES

• Process accounts and incoming payments in compliance with financial policies and procedures

• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data

• Prepare customer bills and credit memos

• Manage payment receipts, including checks, credit card, and electronic fund transfers

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

• Verify discrepancies by and resolve clients’ billing issues

• Facilitate payment of invoices due by sending bill reminders

• Contact customer by telephone, email and customer portals to determine and resolve billing issues

• Knowledge of big box retailers and maintaining communication on multiple customer portals

• Generate financial statements and reports detailing accounts receivable status

OUR IDEAL CANDIDATE

• Proven working experience as an Accounts Receivable Clerk, Accounts Receivable Manager or accountant

• Solid understanding of basic accounting principles, fair credit practices and collection regulations

• Proven ability to calculate, post and manage accounting figures and financial records

• Data entry skills along with a knack for numbers

• Hands-on experience in operating spreadsheets and accounting software (JDE or other full-scale ERP software)

• Proficiency in English and in MS Office

• Customer service orientation and negotiation skills

• High degree of accuracy and attention to detail