Product Strategy & Development Lead, New Verticals

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

The Role:

We’re looking for a leader to own and build the product strategy and execution for our Home Health & Hospice vertical.

Reporting to the Vertical Owner of Home Health & Hospice (HH&H), you’ll work closely with Engineering, Design, Operations, Sales, and customers to turn business priorities and customer needs into high-quality products.

Our HH&H Vertical is our fastest-growing New Vertical, and the biggest challenge we face is building a working marketplace that improves the connection between supply and demand. The product that works so successfully in our core long-term care marketplace has not translated into the Home Health and Hospice market. We now need to build our product to solve the unique problems home health agencies face and ensure we can meet their needs effectively.

What you’ll do

• Own the product roadmap for Home Health & Hospice, following the Vertical Owner’s prioritization

• Translate business priorities and customer needs into clear product requirements and solutions

• Lead product development from discovery and scoping through launch and iteration

• Partner closely with Engineering and Design to make tradeoffs and ship high-quality experiences

• Work directly with customers and internal teams to understand workflows, pain points, and product feedback

• Prioritize improvements based on customer impact, business value, and engineering effort

• Measure product adoption and performance and continuously improve the experience

• Partner with Vertical Owner and Revenue organization to determine new potential markets for expansion

• Partner with Strategy & Operations to modify product/support product for other potential lines of business like Physical Therapy and Home Infusions
  

What we’re looking for

• 4+ years of product management and/or strategy experience

• Strong track record of building and shipping customer-facing products, preferably that impacted the real world.

• Excellent product judgment and ability to turn ambiguous problems into clear requirements

• Strong customer empathy and comfort working directly with users

• Ability to work effectively across Engineering, Design, Operations, and commercial teams

• Enough SQL knowledge to correct LLMs when they write a misleading query

• Strong analytical and communication skills

• Experience in healthcare, marketplaces, or operationally complex products is a plus
  

The Interview Process

1. Application Review

2. Case Study

3. Case Study Interview

4. Hiring Manager Interview (s)

5. Culture Interview

6. Offer!

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