Head of Marketing

The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

If you believe that demand generation is the engine of revenue growth, that urgency is a competitive advantage, and that a marketer’s job is not finished until pipeline is created, you may be a perfect fit for SpryPoint’s Head of Marketing. This is a full-stack marketing leadership role. The Head of Marketing serves as a strategic partner to the CRO and executive leadership team, owning the programs, systems, and content that create inbound pipeline, drive market awareness, and sharpen SpryPoint’s position as the category-defining native SaaS platform in the utility CIS market. This is a builder role—you will inherit a lean marketing function with a strong contractor base and be accountable for transforming it into a measurable demand creation engine. SpryPoint’s buyers are utility directors, CFOs, and executive teams operating in slow, multi-stakeholder procurement environments, frequently guided by selection consultants, with buying cycles that span 18 to 24 months. The North American utility market is in the middle of a generational technology replacement Supercycle, with the majority of existing Customer Information Systems 20 to 40 years old. The Head of Marketing must understand how to create early awareness before an RFP is issued, disrupt the status quo of incumbent upgrade decisions, and sustain engagement across a long and complex buying journey. This role requires a revenue marketing-led profile with strong product marketing instincts. The ideal candidate excels in demand generation, pipeline creation, and field/partner alignment—and brings a working command of product positioning, competitive messaging, and buyer narrative. A dedicated PMM/Brand hire will be added in a future phase to extend and deepen the positioning function.