Senior Formalities and Industrial Relation

The Senior Industrial Relations and Formalities role is a pivotal position within the People and Culture Team (PAC), focusing on ensuring compliance with labor laws, managing industrial relations, including PAC policy, and handling employee formalities. The coverage of IR and Formalities is across our operations in four countries. This role involves resolving workplace conflicts, leading disciplinary processes (including fraud investigations), managing internal PAC Policy, and coordinating visa and work permit formalities through our appointed agency (only for ID). The candidate will also oversee the administration and periodic review of PAC policies, serving as the central point for policy alignment across all regions. The role demands strong communication skills to engage with diverse teams and a proactive, investigative approach to problem-solving.