Customer Success Manager
Incident IQ · Incident IQ is a workflow management platform built exclusively …
Incident IQ is a workflow management platform built exclusively for K-12 districts, powering mission-critical services for over 12 million students and educators nationwide.
Company Overview:
About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.
Content Marketing Manager Overview:
As we scale, we’re looking for a versatile Content Marketing Manager who can balance creativity with impact. In this role, you’ll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand.
You’ll thrive here if you’re a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you’ll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.
This role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.
Content Marketing Manager Responsibilities:
Content Creation
Content Strategy & Planning
Team Collaboration
Project Management & Execution
Content Analytics & Optimization
Content Marketing Manager Requirements:
Content Marketing Manager Nice to Have:
What makes Incident IQ different:
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer
Posted by Incident IQ on their own careers page — you apply directly, no recruiter in between. View original / apply →
Incident IQ · Incident IQ is a workflow management platform built exclusively …
Incident IQ · Incident IQ is a workflow management platform built exclusively …
Incident IQ · Incident IQ is a workflow management platform built exclusively …
Incident IQ · Incident IQ is a workflow management platform built exclusively …