Lead Zendesk Administrator

Vida

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions.

United States Full-time Posted 1mo ago healthcaretelehealthobesity-care

$110k–$130k/yr Apply directly →

ABOUT US

At Vida, we help people get better- and we're helping the healthcare system get better, too.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.

By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

Vida Health is seeking a high-level Lead Zendesk Administrator to serve as the primary strategic stakeholder for our Member Services application ecosystem. This role bridges the gap between frontline operations and Product/Engineering teams, moving beyond basic execution to drive the operational maturity and reliability of our platforms. The ideal candidate will possess deep architectural expertise in Zendesk and AWS, with a proven track record of designing and deploying workflows that drive measurable efficiency and channel-shifting.

Posted by Vida on their own careers page — you apply directly, no recruiter in between. View original / apply →